Build a Custom Solution

When your problem doesn’t fit a box, we build the solution that does.

37 Years Building for Regulated Industries

Requirements to Launch, In-House

SOC 2 + HIPAA Compliant

Most of what regulated organizations need, OCIE already does: archiving, extraction, legacy decommissioning, audit-ready retention. But sometimes the requirement is specific to your business, a workflow no off-the-shelf tool maps to, a system integration no one else will touch, an entire service you need built on infrastructure you can trust.

That’s where our development team comes in. For 37 years, OCIE has built custom solutions for organizations in mortgage servicing, financial services, government, and healthcare, on top of the same rock-solid platform that runs their archives.

What we build

OCIE developers have delivered custom solutions across regulated industries, including:

Full-cycle development, fully managed

We take a project from requirements definition through design, development, testing, and launch, then host, maintain, and support what we build. You’re not handed software to run yourself. You get a solution delivered and managed end to end, the same way every OCIE engagement works.

Our experience across multiple industries is the advantage. We’ve seen how the problem you’re facing has been solved before, and we add value to your process-improvement ideas rather than starting from a blank page.

Proof: we built an entire service

When CPFS needed to bring a new service to market quickly, they chose OCIE to build it. The result, webTOP, has run in production for over a decade, letting CPFS go to market fast while standing on infrastructure they could stake their name on.

That’s the level of custom work OCIE delivers: not just features, but complete, durable services that businesses are built on.

"They're by far the most responsive vendor partner that we have. If I email them, within 10–15 minutes they're getting back to me. Nothing we've ever sent has taken longer than their SLA."

Tony G. VP of Mortgage Servicing

"OCIE to us, to our business, is a necessity. It's not a want. It's a need. We need them to continue to do business the way we do."

Amy S. SVP & Director of Loan Servicing

Common Questions

How is this different from your standard platform?

The platform handles archiving, extraction, automation, and decommissioning out of the box. Custom development is for needs that go beyond that, unique workflows, integrations, or services built specifically for you.

Do you only build on the OCIE platform?

Custom work is built on OCIE’s managed infrastructure, which is what makes it secure, compliant, and supported long-term, rather than another system you have to maintain.

What does the process look like?

Requirements definition, design, development, testing, and launch, followed by ongoing hosting and support. You’re involved at each stage, and we manage the delivery.

Can you integrate with the systems we already use?

Yes. System integration and cross-application consolidation are among the most common custom projects we take on.

Have a problem that doesn't fit a package?

Tell us what you’re trying to solve. We’ll have an honest conversation about your options and help you figure out whether a custom solution makes sense for your situation.

No commitment required. Most demos take 30 minutes.